Does this product meet EU, US, and Japan pesticide residue limits?
Batch-tested pesticide residues meet EU, US EPA, and Japan MHLW MRLs — full report in COA.
Do you hold any patents or IP restrictions on monk fruit extract distribution?
No patents or IP restrictions — generic food ingredient, freely distributable. GI certification available for Guangxi origin.
What ongoing support do you provide after the first order is completed?
Dedicated account manager, annual contracts with priority allocation, quarterly business reviews, and long-term partnership benefits.
What palletization and stacking requirements apply to our shipment?
ISPM 15 wooden pallets, EUR standard 1,000×1,200 mm, stretch-wrapped. Alternative pallets available on request.
Can you recommend a freight forwarder for shipping to our country?
Trusted freight forwarders available per trade lane — we coordinate directly with your forwarder and provide all required shipping documents.
What are the heavy metal limits and which testing standards apply?
Batch-tested heavy metals comply with FDA, EFSA, and Japan MHLW limits — COA provided per shipment.
Do you provide insurance for the shipment and what does it cover?
Cargo insurance available — 0.1–0.3% of cargo value, all-risks + warehouse-to-warehouse. Included in CIF quotes.
How can we place our first trial order to test the product in our formulation?
Free sample (up to 100 g) — small trial order (20–50 kg) — commercial order (100 kg+). Full commercial document set on trial orders.
What extraction method is used to produce this monk fruit extract?
Water extraction with membrane filtration and spray drying — solvent-free, clean-label compatible.