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Where does your monk fruit (Luo Han Guo) come from?
Exclusively from Guangxi, China. Full farm-to-extract traceability via contracted farm network.
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What Mogroside V content levels do you currently offer?
Five grades: 20%, 30%, 40%, 50%, 60%. 60% delivers ~250× sucrose sweetness — highest purity for pharmaceutical and high-potency use.
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Do you provide technical support and formulation guidance for the 60% grade?
Free: sweetness conversion, solubility, pH stability (pH 2–9), flavor masking, ≤2 sample formulas. Paid: R&D partnership, on-site, stability study.
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Can we arrange third-party inspection (SGS, BV) before 60% grade shipment?
PSI available via SGS/BV/Intertek. Quantity check USD 150–300, full PSI USD 300–600. We coordinate timing, no access fee.
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What is your warranty and defective goods policy for the 60% grade?
Spec warranty: Mogroside V ≥60%, food safety compliant. Non-conformance: report 10 days, investigate 5 days, resolve 10 days. 100% satisfaction guarantee.
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What is Mogroside V and why does the 60% concentration matter?
~250× sucrose sweetness, zero calories, non-glycemic. 60% grade: minimum addition rate, cleanest label, best stability, white powder.
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What is your standard production lead time for the 60% Mogroside V grade?
Standard 3–4 weeks. Multi-step crystallization adds time for large orders. Express 1-week option at +15–20% premium.
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What is the standard packaging for the 60% Mogroside V grade?
Standard: 1 kg / 5 kg / 20 kg kraft bags with PE liner, or 20 kg HDPE drum. Food-grade, 24-month shelf life. White-to-off-white powder.
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What happens if monk fruit harvest fails or raw material supply is disrupted?
15+ farms, 3-month raw material buffer, plus finished-goods buffer for 60% grade. Annual supply agreement recommended for >5 MT/year.
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