Can we audit or inspect your manufacturing facility before placing an order?
Factory audits welcome — in-person, virtual video tour (free), or third-party (SGS/BV/Intertek). 4-week notice for physical audits.
What is the FOB price and what is the minimum order quantity (MOQ)?
FOB pricing from 100 kg MOQ with tiered volume discounts — trial orders of 20–50 kg available.
What shipping documents do we need for customs clearance in our country?
Core docs: Invoice, Packing List, B/L, COA, Certificate of Origin, Health Certificate. Market-specific requirements provided per destination.
What is the HS Code for monk fruit extract and what import duty applies?
HS Code 2938.90 — duties: US 0–5%, EU 6.5%, Japan 3.3%, Australia/Canada 0%. Form E available for FTA benefits.
Is monk fruit extract classified as a dangerous good for shipping purposes?
Not a dangerous good — ships as regular cargo by air or sea. No special handling required.
Can you formulate monk fruit extract specifically for our food application?
Application-specific formulations for beverages, confectionery, supplements, and cosmetics — R&D support available.
Can you produce a custom Mogroside V content level not listed in your standard range?
Custom Mogroside V levels from 10% to 80% available — 500 kg MOQ, 6–8 weeks lead time for non-standard grades.
What are the MOQs for custom formulations and packaging, and are there tooling fees?
Customization MOQs from 200 kg — private-label tooling fees USD 300–800 (one-time), amortized back for orders above 2,000 kg/year.
How many kilograms can fit in a 20-foot and 40-foot container?
20'GP: ~14 MT. 40'GP: ~28 MT (bags) or ~14 MT (drums). LCL available for orders < 2 MT.