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What is your warranty and defective goods policy for the seed oil?
Spec warranty: fatty-acid profile + oxidation limits. Non-conformance: report 10 days, investigate 5 days, resolve 10 days. 100% satisfaction guarantee.
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What is the botanical source and origin of your Sea Buckthorn Seed Oil?
Hippophae rhamnoides L. seeds, from high-altitude regions in China (Qinghai/Gansu/Tibet/Inner Mongolia). Full traceability.
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What Sea Buckthorn Seed Oil specifications and grades do you offer?
Standard seed oil (LA 30–38%, ALA 23–31%, CO2-extracted) + Organic + custom fatty-acid profile. Seed oil ≠ pulp oil (omega-7).
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Can we arrange third-party inspection (SGS, BV) before seed oil shipment?
PSI available via SGS/BV/Intertek. Quantity check USD 150–300, full PSI USD 300–600. We coordinate timing, no access fee.
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What happens if berry harvest fails or seed supply is disrupted?
Multi-region plantations, 3-month seed buffer, plus finished-oil buffer. Annual supply agreement recommended for >2 MT/year.
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Do you provide technical support and formulation guidance for the seed oil?
Free: usage level, solubility/emulsion advice, stability, ≤2 sample formulas. Paid: R&D, on-site, stability study.
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Is Sea Buckthorn Seed Oil water-soluble, and how is it used in formulations?
Oil-soluble (lipid), insoluble in water. Use in oil-phase cosmetics, softgels, and edible oil blends. Needs emulsifier for water-based products.
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What is your standard production lead time for Sea Buckthorn Seed Oil?
Standard 2–3 weeks. Express 1-week (+15–20%). Trial 5 kg in 1–2 weeks.
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What is the standard packaging for Sea Buckthorn Seed Oil?
Food-grade HDPE drum (25 kg), steel drum (180 kg), aluminum bottle (1/5/10 kg), retail glass (100/250/500 ml). Nitrogen-flushed, dark storage.
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