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How much does a sample of Sea Buckthorn Seed Oil cost and is it free?
Free sample ≤50 g (buyer pays shipping). Recommend requesting seed oil + note on separate pulp oil (ω-7). COA from same batch.
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How does seasonal harvest affect seed oil pricing and availability?
Berries harvested autumn. Seed oil tightest pre-harvest (late summer). Order Q1 for best price + availability.
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What is the shelf life of the seed oil and what are the storage requirements?
18–24 months. Store refrigerated (4–10°C), dark, sealed, nitrogen-flushed. Oils oxidize — avoid heat/light/air.
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How do you ensure consistency between the seed oil sample and your bulk order?
Batch-level GC fatty-acid analysis + pre-shipment COA. LA/ALA within ±2% of sample. Antioxidant/nitrogen protection.
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What regulatory documentation do you provide for the seed oil in our market?
TDS, COA, SDS, Origin, Health/Phytosanitary, Non-GMO, Organic, Kosher/Halal. Market-specific (FDA reg, TGA, ANVISA) available.
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What is your return and refund policy for the seed oil?
Returns on spec failure / contamination / wrong product (seller pays). Most issues via partial refund or future credit (avoid double freight + oxidation).
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Can you expedite a Sea Buckthorn Seed Oil order if we need it urgently?
Rush 7–10 days (+15%), Super Rush 3–5 days (+25–30%). Best off-peak. Bonded warehouse safety stock recommended.
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What quality control steps are performed during seed oil production?
GC fatty-acid analysis, peroxide value, acid value, heavy metals, microbial. Batch records 5 years. Nitrogen flush at fill.
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Will you sign a Quality Agreement specifying seed oil specifications and QC obligations?
Quality Agreement defines fatty-acid spec + CO2 process + oxidation limits. Standard for orders > USD 20,000. European template.
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