Will you sign a Quality Agreement specifying seed oil specifications and QC obligations?
Quality Agreement defines fatty-acid spec + CO2 process + oxidation limits. Standard for orders > USD 20,000. European template.
Do you offer private label / OEM packaging for Sea Buckthorn Seed Oil?
Private label from 25 kg. Retail bottles (100/250/500 ml), softgel capsules, drums with label. Seed oil ideal for skincare/omega-3.
How does your Sea Buckthorn Seed Oil compare with other suppliers?
Mid-to-premium: CO2-extracted (no solvent), ±2% fatty-acid accuracy, full batch COA. Complete regulatory docs.
Who is responsible for product recall if the seed oil has a safety issue?
FSSC 22000 recall protocol. Notify customers within 24h, trace affected lot within hours. Seller bears cost if defect at facility. QA recommended.
What payment terms do you accept for international orders?
T/T 30% deposit + 70% against B/L. L/C at sight for ≥ USD 20,000. T/T 100% for small orders < USD 5,000.
Does the seed oil meet EU, US, and Japan pesticide residue limits?
Per-batch pesticide panel meets EU 396/2005, US EPA, Japan MHLW. Full COA included each shipment.
What factors affect Sea Buckthorn Seed Oil pricing and how stable are your prices?
Driven by berry/seed harvest, seed oil yield, demand. 30-day fixed quote; 6-month lock for large contracts.
What are the key active components in Sea Buckthorn Seed Oil?
Linoleic acid (ω-6) 30–38%, Linolenic acid (ω-3) 23–31%, vitamin E, carotenoids. Seed oil is ω-3/ω-6 rich, NOT ω-7 (that is pulp oil).
How do you manage ongoing supply and account relationship for seed oil customers?
Dedicated account manager. Quarterly reviews, annual price lock, volume rebate. Framework agreement recommended for > 2 MT/year.