How do you manage ongoing supply and account relationship for 30% grade customers?
Dedicated account manager. Quarterly reviews, annual price lock, volume rebate. Framework agreement recommended for > 5 MT/year of 30% grade.
What is the FOB price for the 30% grade and what is the minimum order quantity?
MOQ 100 kg. Higher per-kg price than 20% grade, but less powder needed per sweetness unit — cost per sweetness equivalent is comparable.
How can we get a free sample and trial order of the 30% grade?
3-step path: free sample ≤100g → trial 20–50kg → commercial ≥100kg. Request 20%+30% samples side-by-side. Free sample dispatched in 1 business day.
Do you recommend freight forwarders for 30% grade shipments to our market?
Trusted forwarders per lane (US/EU/Japan/SE Asia/Australia/ME). DAP door-to-door available. LCL for < 2 MT. Quote in 24h.
What shipping documents do we need for 30% grade customs clearance?
Core docs: Invoice, Packing List, B/L, COA, Certificate of Origin, Health Certificate. Market-specific (FDA, AQIS, etc.) provided per destination.
What extraction method is used to produce this monk fruit extract?
Water extraction + macroporous resin enrichment → spray drying. No chemical solvents. Clean-label process.
Can we audit or inspect your facility before ordering the 30% grade?
Factory audits welcome (SGS/BV/Intertek). Resin enrichment process demonstrable on-site. Free video tour available.
What are the MOQs for custom formulations and packaging of the 30% grade?
MOQ 200 kg for standard packaging, 300 kg for stick packs. Tooling fees amortized and credited after 2,000 kg annual orders.
What is the HS Code for the 30% Mogroside V grade and what import duty applies?
HS Code: 2938.90. Same as 20% grade. Import duty varies by market — Form E available for FTA preferential rates.