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Who is responsible for product recall if the 60% grade has a safety issue?
FSSC 22000 recall protocol. Notify customers within 24h, trace affected lot within hours. Seller bears cost if defect at facility. Quality Agreement recommended.
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What quality control steps are performed during 60% grade production?
Extra multi-step crystallization HPLC checkpoints verify Mogroside V ≥60% before drying. Batch records kept 5 years.
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Will you sign a Quality Agreement specifying 60% grade specifications and QC obligations?
Quality Agreement defines ≥60% Mogroside V spec + multi-step crystallization control. Standard for orders > USD 20,000. European industry template.
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Does the 60% grade meet EU, US, and Japan pesticide residue limits?
Per-batch pesticide panel meets EU 396/2005, US EPA 40 CFR Part 180, Japan MHLW. Full COA included each shipment.
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What factors affect the 60% Mogroside V grade pricing and how stable are your prices?
Same harvest-driven factors + multi-step crystallization cost. Forward contracts essential for 60% grade (most capacity-limited).
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Do you offer private label / OEM packaging for the 60% Mogroside V grade?
Private label available from 200 kg. 60% grade ideal for pharmaceutical capsules/tablets and premium cosmetic formats (white powder).
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How does your 60% monk fruit extract compare with other suppliers?
Mid-to-premium: ±2% accuracy, full batch COA, crystallization-controlled consistency. Complete regulatory docs.
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How do you manage ongoing supply and account relationship for 60% grade customers?
Dedicated account manager. Quarterly reviews, annual price lock, volume rebate. Framework agreement recommended for > 5 MT/year of 60% grade.
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What palletization and stacking requirements apply to 60% grade shipments?
ISPM 15 wooden pallets, EUR 1,000×1,200 mm, stretch-wrapped. Alternative pallets (plastic/plywood) available on request.
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