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How do you manage ongoing supply and account relationship for 60% grade customers?

We assign a dedicated account manager to every international customer. For the 60% grade — which requires production planning due to multi-step crystallization capacity — this relationship is especially important.

Account Management Services

ServiceFrequency
Order status updatesPer order
Quarterly business reviewQuarterly
Annual price reviewAnnual
Supply forecastMonthly (3-month rolling)
Technical check-inAs needed

Long-Term Supply Benefits

  • Priority production slots: Annual contract customers get first access to 60% grade capacity
  • Price protection: Lock pricing 6–12 months under framework agreement
  • Volume rebate: Year-end rebate for committed annual volume

For customers ordering > 5 MT of the 60% grade annually, we recommend a framework supply agreement with quarterly reviews.

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This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.