Do you provide insurance for 30% grade shipments and what does it cover?
Cargo insurance 0.1–0.3% of cargo value. All-risks + warehouse-to-warehouse. Included in CIF quotes. War/strikes extension available.
Do you hold any patents or IP restrictions on the 30% monk fruit extract distribution?
No active patents on monk fruit extract as food ingredient. Free to formulate, brand, and resell. IP clearance letter available on request.
How do you manage ongoing supply and account relationship for 30% grade customers?
Dedicated account manager. Quarterly reviews, annual price lock, volume rebate. Framework agreement recommended for > 5 MT/year of 30% grade.
What are the heavy metal limits and which testing standards apply?
Per-batch testing. All batches meet FDA, EFSA, and Japan MHLW limits. USP/ICH Q3D available for pharma/cosmetic use.
What is the FOB price for the 30% grade and what is the minimum order quantity?
MOQ 100 kg. Higher per-kg price than 20% grade, but less powder needed per sweetness unit — cost per sweetness equivalent is comparable.
How can we get a free sample and trial order of the 30% grade?
3-step path: free sample ≤100g → trial 20–50kg → commercial ≥100kg. Request 20%+30% samples side-by-side. Free sample dispatched in 1 business day.
Do you recommend freight forwarders for 30% grade shipments to our market?
Trusted forwarders per lane (US/EU/Japan/SE Asia/Australia/ME). DAP door-to-door available. LCL for < 2 MT. Quote in 24h.
What shipping documents do we need for 30% grade customs clearance?
Core docs: Invoice, Packing List, B/L, COA, Certificate of Origin, Health Certificate. Market-specific (FDA, AQIS, etc.) provided per destination.
What extraction method is used to produce this monk fruit extract?
Water extraction + macroporous resin enrichment → spray drying. No chemical solvents. Clean-label process.