Who is responsible for product recall if the 30% grade has a safety issue?
FSSC 22000 recall protocol. Notify customers within 24h, trace affected lot within hours. Seller bears cost if defect at facility. Quality Agreement recommended.
What quality control steps are performed during 30% grade production?
Extra HPLC checkpoint at resin enrichment stage verifies Mogroside V ≥30% before drying. Batch records kept 5 years.
Will you sign a Quality Agreement specifying 30% grade specifications and QC obligations?
Quality Agreement defines ≥30% Mogroside V spec + resin process control. Standard for orders > USD 20,000. European industry template.
What factors affect the 30% Mogroside V grade pricing and how stable are your prices?
Same harvest-driven price factors as other grades + resin enrichment processing cost. Forward contracts strongly recommended for 30% grade.
Do you offer private label / OEM packaging for the 30% Mogroside V grade?
Private label available from 200 kg. 30% grade ideal for stick packs and tabletop sweeteners — lower addition rate, premium positioning.
How does your 30% monk fruit extract compare with other suppliers?
Mid-to-premium: ±2% accuracy, full batch COA, resin-controlled consistency. Complete regulatory docs. Competitive price-to-quality ratio.
What palletization and stacking requirements apply to 30% grade shipments?
ISPM 15 wooden pallets, EUR 1,000×1,200 mm, stretch-wrapped. Alternative pallets (plastic/plywood) available on request.
What payment terms do you accept for international orders?
Standard: T/T 30% deposit + 70% against B/L. L/C at sight for orders ≥ USD 20,000. T/T 100% for small orders < USD 5,000.
Does the 30% grade meet EU, US, and Japan pesticide residue limits?
Per-batch pesticide panel meets EU 396/2005, US EPA 40 CFR Part 180, and Japan MHLW. Full COA included each shipment.