How can I track my order after it is placed?
You receive status updates at every stage — production start, QC completion, shipment booking, and the final tracking number once dispatched — from your dedicated sales contact.
Tracking Milestones
| Milestone | What You Receive |
|---|---|
| Production start | Schedule confirmation |
| Production progress | Photos / videos on request |
| QC complete | Batch COA summary |
| Booking confirmed | Vessel / flight details |
| Dispatch | B/L or AWB tracking number |
Reporting Cadence
- Standard orders: milestone-based updates
- Repeat / container programmes: weekly status report
- Rush orders: daily updates until dispatch
Self-Service
Your sales contact answers tracking queries within the same working day; for time-sensitive logistics we share the forwarder’s tracking link directly.
Send your PO number for an immediate order status within 24 hours.
This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.