FAQ Header

How can I track my order after it is placed?

You receive status updates at every stage — production start, QC completion, shipment booking, and the final tracking number once dispatched — from your dedicated sales contact.

Tracking Milestones

MilestoneWhat You Receive
Production startSchedule confirmation
Production progressPhotos / videos on request
QC completeBatch COA summary
Booking confirmedVessel / flight details
DispatchB/L or AWB tracking number

Reporting Cadence

  • Standard orders: milestone-based updates
  • Repeat / container programmes: weekly status report
  • Rush orders: daily updates until dispatch

Self-Service

Your sales contact answers tracking queries within the same working day; for time-sensitive logistics we share the forwarder’s tracking link directly.

Send your PO number for an immediate order status within 24 hours.

Relate Products

This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.