What technical and formulation support do you provide after purchase?
We provide free ongoing technical support: dosage optimisation, sweetness conversion, solubility and stability advice, and label compliance guidance for your market.
Free Support Scope
- Dosage optimisation: starting usage levels for teas, beverages, granules and syrups
- Sweetness conversion: recipe conversion between sucrose and 5–50× grades
- Stability advice: storage, packaging and shelf-life planning
- Label guidance: ingredient declaration and claims documentation
- Sample formulations: up to 2 free formulation concepts per year for contract buyers
Deeper Services
Full R&D partnership (custom blend development, sensory panels, finished OEM) is quoted separately — our technical team responds to support requests within 24 hours.
Why It Matters
You keep your production line moving without paying for external consultants on routine questions.
Send your formulation question for a technical response within 24 hours.
This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.