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How can I track my order status after placing it?
You receive proactive updates at every stage, plus a dedicated sales contact who responds to status questions within 24 hours.
Update Milestones
| Stage | Update Provided |
|---|---|
| Order confirmation | Proforma invoice with order number |
| Production | Weekly progress updates with photos/video on request |
| QC pass | Batch number + COA preview |
| Shipment | Tracking number (courier) or B/L copy |
| Delivery | Arrival confirmation and post-delivery support |
Channels
Updates are sent by email and WeChat/WhatsApp on request — choose the channel your team prefers.
Contingency
If any delay occurs, you are notified immediately with a revised schedule and mitigation plan before the original ETA passes.
Send your order number for a current status report within 24 hours.
Relate Products
This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.
