What is the order process from inquiry to delivery?

The process runs in 8 clear steps, from inquiry to delivery, with confirmation points at each stage.

Step-by-Step Process

1. Inquiry: send target product, grade (sweetness level), volume and destination
2. Quotation: FOB/CIF/DDP quote within 1–2 working days
3. Sample (optional): free sample dispatch within 48 hours
4. Proforma invoice: issued with payment terms and bank details
5. Deposit: 30% T/T (or L/C) received
6. Production: 15–30 days with weekly updates
7. QC & documentation: COA issued, export docs prepared
8. Shipment & payment balance: balance against B/L copy; tracking shared

What You Receive

• One dedicated sales contact for the whole order
• Full documentation set with every shipment
• Post-delivery support for customs and claims

Typical first-order cycle from deposit to port of arrival: 5–9 weeks depending on shipping mode.

Send your first inquiry to start the process — quotation within 1–2 working days.

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This article was published on 2026-09-02, and last updated on 2026-09-02. The article will be continuously updated.