FAQ Header
Can you produce a custom Mogroside V content level different from 30%?
Custom grades from 10% to 80% available (MOQ 500 kg, 6–8 weeks). 30% grade recommended as cost-effective sweet spot vs. custom production.
What is your complaint resolution process for the 30% grade?
FSSC 22000 complaint system. Ack 4h, assessment 3 days, resolution 10 days, closure 15 days. Resin enrichment records traced for 30% grade issues.
How many kilograms of the 30% grade fit in a 20-foot and 40-foot container?
20'GP: ~14 MT. 40'GP: ~28 MT (bags). 30% grade = sweetness equivalent of ~42 MT of 20% grade per 40'GP. LCL < 2 MT.
In what currency do you quote and who pays bank transfer charges?
Quoted in USD. EUR/GBP/CNY accepted by negotiation. Bank charges outside China: buyer's responsibility (OUR).
What are the exact volume discount breakpoints for bulk orders of the 30% grade?
Same volume tiers as other grades. At 30% grade, each tier's discount goes 50% further in sweetness output vs. 20% grade.
What food safety certifications does the 30% Mogroside V grade hold?
ISO 22000, FSSC 22000, FDA GRAS, EU Novel Food, Kosher, Halal, Organic available. Market-specific docs provided.
Can you provide a CIF or CFR quotation to our destination port?
CIF/CFR/DAP available. Recommend requesting cost-per-sweetness-unit comparison between 30% and 20% grades for accurate landed cost.
What is your annual production capacity for the 30% grade?
~200 MT total annual capacity across all grades. 30% grade allocated dedicated off-season slots. Framework agreement recommended for >20 MT/year.
Where does your monk fruit (Luo Han Guo) come from?
Sourced from Guangxi, China — the premier global origin for high-mogroside monk fruit with full farm traceability.