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What is your standard production lead time for the 40% Mogroside V grade?
Standard 2–3 weeks. Extra purification may add slight time for large orders. Express 1-week option at +15–20% premium.
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What is the standard packaging for the 40% Mogroside V grade?
Standard: 1 kg / 5 kg / 20 kg kraft bags with PE liner, or 20 kg HDPE drum. Food-grade, 24-month shelf life. Off-white powder.
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How much does a sample of the 40% grade cost and is it free?
Free sample ≤100 g (buyer pays shipping). Recommend requesting 30% + 40% samples side-by-side for comparison.
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How does seasonal harvest affect 40% grade pricing and availability?
Same harvest cycle as other grades. 40% grade tighter availability Jul–Aug due to purification capacity. Order Jan–Mar for best price + availability.
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What is the shelf life of the 40% grade and what are the storage requirements?
24-month shelf life. Store < 25°C, < 50% RH. Off-white powder. Stability reports available for submissions.
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What is your return and refund policy for the 40% grade?
Returns on spec failure / contamination / wrong product (seller pays). Most issues resolved via partial refund or future credit to avoid double freight.
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Can you expedite a 40% grade order if we need it urgently?
Rush 7–10 days (+15%), Super Rush 3–5 days (+25–30%). Best Jan–Aug. Bonded warehouse safety stock recommended.
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How do you ensure consistency between the 40% sample and our bulk order?
Batch-level QC + pre-shipment COA. Mogroside V within ±2% of sample. Purification controlled for batch consistency.
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What supplier quality certifications and audit capabilities do you have for the 40% grade?
ISO 22000, FSSC 22000, HACCP, GMP, FDA reg, Kosher/Halal, Organic. Supports SGS/BV/Intertek + Sedex/Ecovadis. Purification process audited.
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