What is the standard packaging for the 40% Mogroside V grade?
Standard: 1 kg / 5 kg / 20 kg kraft bags with PE liner, or 20 kg HDPE drum. Food-grade, 24-month shelf life. Off-white powder.
How soluble is the 40% Mogroside V extract and what are the best dissolution conditions?
Freely soluble in warm water. Highly purified so clean dissolution. Pre-blend with diluent for tabletop/supplement use.
How much does a sample of the 40% grade cost and is it free?
Free sample ≤100 g (buyer pays shipping). Recommend requesting 30% + 40% samples side-by-side for comparison.
How does seasonal harvest affect 40% grade pricing and availability?
Same harvest cycle as other grades. 40% grade tighter availability Jul–Aug due to purification capacity. Order Jan–Mar for best price + availability.
What is the shelf life of the 40% grade and what are the storage requirements?
24-month shelf life. Store < 25°C, < 50% RH. Off-white powder. Stability reports available for submissions.
What is your return and refund policy for the 40% grade?
Returns on spec failure / contamination / wrong product (seller pays). Most issues resolved via partial refund or future credit to avoid double freight.
Can you expedite a 40% grade order if we need it urgently?
Rush 7–10 days (+15%), Super Rush 3–5 days (+25–30%). Best Jan–Aug. Bonded warehouse safety stock recommended.
How do you ensure consistency between the 40% sample and our bulk order?
Batch-level QC + pre-shipment COA. Mogroside V within ±2% of sample. Purification controlled for batch consistency.
What regulatory documentation do you provide for the 40% grade in our market?
TDS, SDS, COA, Origin, Health, Non-GMO, Organic, Kosher/Halal standard. Market-specific (FDA GRAS, EU Novel Food, FOSHU, ANVISA) available.