FAQ – Inspired by the Home of Monk Fruit

What food safety certifications does the 60% Mogroside V grade hold?

ISO 22000, FSSC 22000, FDA GRAS, EU Novel Food, Kosher, Halal, Organic available. Pharma/cosmetic docs (DMF, ISO 22716) on request.

What is your annual production capacity for the 60% grade?

~200 MT total all grades. 60% grade lowest throughput (multi-step crystallization) — dedicated slots allocated. Framework agreement for >20 MT/year.

What Mogroside V content levels do you currently offer?

Five grades: 20%, 30%, 40%, 50%, 60%. 50% delivers ~200× sucrose sweetness — ideal for pharma, cosmetics, tablets.

What is your warranty and defective goods policy for the 50% grade?

Spec warranty: Mogroside V ≥50%, food safety compliant. Non-conformance: report 10 days, investigate 5 days, resolve 10 days. 100% satisfaction guarantee.

What is Mogroside V and why does the 50% concentration matter?

~200× sucrose sweetness, zero calories, non-glycemic. 50% grade: lowest addition rate, cleanest label, best heat/pH stability, white powder.

Where does your monk fruit (Luo Han Guo) come from?

Exclusively from Guangxi, China. Full farm-to-extract traceability via contracted farm network.

Can we arrange third-party inspection (SGS, BV) before 50% grade shipment?

PSI available via SGS/BV/Intertek. Quantity check USD 150–300, full PSI USD 300–600. We coordinate timing, no access fee.

What happens if monk fruit harvest fails or raw material supply is disrupted?

15+ farms, 3-month raw material buffer, plus finished-goods buffer for 50% grade. Annual supply agreement recommended for >5 MT/year.

Do you provide technical support and formulation guidance for the 50% grade?

Free: sweetness conversion, solubility, pH stability (pH 2–9), flavor masking, ≤2 sample formulas. Paid: R&D partnership, on-site, stability study.

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