FAQ Header
What is the standard lead time for organic monk fruit sweetener?
10–15 working days standard; 15–25 days with custom packaging; peak season adds 5–7 days.
What are the standard packaging options for this sweetener?
1 kg foil bags, 10 kg and 25 kg bulk bags or drums, all with food-grade moisture barriers.
Will bulk production match the sample quality?
Bulk is produced to the same locked spec as samples, with HPLC COA and retained batch samples.
What is the shelf life and what storage conditions are required?
24-month shelf life; store below 25°C and under 60% RH, sealed and away from sunlight.
What shipping methods are available for this sweetener?
Sea (FCL/LCL), air and express options with door-to-door tracking and freight comparison quotes.
What is your return and refund policy for non-conforming goods?
Replacement, credit or refund for confirmed non-conformity, settled within 10 working days.
Can you handle rush orders for this sweetener?
Rush dispatch in 7–10 working days for standard grade; express fee applies to dedicated line time.
What is your sample policy for organic monk fruit sweetener?
Free samples up to 500 g with buyer-paid courier; dispatched in 5–7 working days with COA.
What is the recommended usage dosage in beverages and foods?
Typical dosage 0.02–0.1% of formulation weight, with per-application starting points.