What is your complaint resolution process for the 40% grade?
FSSC 22000 complaint system. Ack 4h, assessment 3 days, resolution 10 days, closure 15 days. Purification records traced for 40% grade issues.
What food safety certifications does the 40% Mogroside V grade hold?
ISO 22000, FSSC 22000, FDA GRAS, EU Novel Food, Kosher, Halal, Organic available. Market-specific docs provided.
Can you provide a CIF or CFR quotation to our destination port?
CIF/CFR/DAP available. Recommend cost-per-sweetness-unit comparison across grades for accurate landed cost.
What is your annual production capacity for the 40% grade?
~200 MT total all grades. 40% grade allocated dedicated slots (more purification = lower per-run throughput). Framework agreement for >20 MT/year.
What are the exact volume discount breakpoints for bulk orders of the 40% grade?
Same volume tiers as other grades. At 40% grade, each tier's discount goes 2× further in sweetness output vs. 20% grade.
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