FAQ – Inspired by the Home of Monk Fruit

GC fatty-acid + carotenoid analysis, peroxide value, acid value, heavy metals, microbial. Batch records 5 years. Nitrogen flush at fill.

Mid-to-premium: CO2-extracted (no solvent), ±2% omega-7 accuracy, full batch COA. Complete regulatory docs.

FSSC 22000 recall protocol. Notify customers within 24h, trace affected lot within hours. Seller bears cost if defect at facility. QA recommended.

Per-batch pesticide panel meets EU 396/2005, US EPA, Japan MHLW. Full COA included each shipment.

Driven by berry harvest, fruit oil yield, demand. 30-day fixed quote; 6-month lock for large contracts.

Private label from 25 kg. Retail bottles (100/250/500 ml), softgel capsules, drums with label. Red oil ideal for premium skincare.

Dedicated account manager. Quarterly reviews, annual price lock, volume rebate. Framework agreement recommended for > 2 MT/year.

ISPM 15 wooden pallets, EUR 1000×1200 mm, drums strapped + stretch-wrapped. Plastic/plywood alt on request.

T/T 30% deposit + 70% against B/L. L/C at sight for ≥ USD 20,000. T/T 100% for small orders < USD 5,000.

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