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Can you obtain specific certifications required for the seed oil in our market?
FDA registration, EU, Japan, Australia TGA, Korea MFDS, Brazil ANVISA. 2 weeks to 8 months.
Can you produce a custom fatty-acid profile or specification different from standard?
Custom LA/ALA ratios available. MOQ 100 kg, 6–8 weeks. Standard 30–38%/23–31% is cost-effective for most uses.
In what currency do you quote and who pays bank transfer charges?
Quoted in USD. EUR/GBP/CNY accepted. Bank charges outside China: buyer (OUR). L/C charges: buyer.
Can you provide a CIF or CFR quotation to our destination port?
CIF/CFR/DAP/EXW available. Quote in 24h. Ocean freight rates refresh weekly. Drum packaging considerations noted.
What is your complaint resolution process for the seed oil?
FSSC 22000 complaint system. Ack 4h, assessment 3 days, resolution 10 days, closure 15 days.
How many kilograms of Sea Buckthorn Seed Oil fit in a 20-foot and 40-foot container?
20'GP ~16 MT (drums), 40'GP ~20 MT (drums). Liquids heavier; LCL < 1 MT. Palletized drums.
What is your annual production capacity for Sea Buckthorn Seed Oil?
~80 MT total all sea buckthorn oils. Seed oil limited by low seed yield. Framework agreement for >10 MT/year.
What are the exact volume discount breakpoints for bulk orders?
Tiers: 100kg 5–8%, 500kg 10–15%, 1,000kg 15–20%. Annual contract +2–3%.
What quality certifications does the Sea Buckthorn Seed Oil hold?
ISO 22000, FSSC 22000, Kosher, Halal, Organic. FDA facility registration. Food & cosmetic grade; COA every batch.