FAQ – Inspired by the Home of Monk Fruit

Suggested dosage 1–2% of formulation; start low and fine-tune to target sweetness and flavour.

Full registration package: COA, spec sheets, certificates, MSDS, composition statements and market-specific support.

Replacement/refund for verified defects, top-up for shortages; claims within 30 days, 15 working-day refund processing.

Multi-tonne monthly capacity, 5,000 kg max single run, contracted farms and 3-month raw buffer for supply security.

Five-stage QC under ISO22000/BRC: raw material intake, in-process mesh control, finished testing, metal detection, COA release.

Contracted Guangxi farms, 3-month raw material buffer, organic chain-of-custody and force majeure notification.

Price driven by harvest season, grade, volume and FX; 30-day validity, annual contracts fix price 6–12 months.

Full private label and OEM support: custom packaging, labelling, branded COA/MSDS and NDA protection.

24-hour batch traceability, isolation, root-cause investigation, CAPA and re-supply under ISO22000/BRC recall protocol.

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