What is the standard packaging for the 50% Mogroside V grade?
Standard: 1 kg / 5 kg / 20 kg kraft bags with PE liner, or 20 kg HDPE drum. Food-grade, 24-month shelf life. White-to-off-white powder.
How much does a sample of the 50% grade cost and is it free?
Free sample ≤100 g (buyer pays shipping). Recommend requesting 40% + 50% samples side-by-side for comparison.
How does seasonal harvest affect 50% grade pricing and availability?
Same harvest cycle as other grades. 50% grade tightest availability Jul–Aug due to crystallization capacity. Order Jan–Mar for best price + availability.
What is the shelf life of the 50% grade and what are the storage requirements?
24-month shelf life. Store < 25°C, < 50% RH. White-to-off-white powder. Stability reports available for submissions.
What is your return and refund policy for the 50% grade?
Returns on spec failure / contamination / wrong product (seller pays). Most issues resolved via partial refund or future credit to avoid double freight.
Can you expedite a 50% grade order if we need it urgently?
Rush 7–10 days (+15%), Super Rush 3–5 days (+25–30%). Best Jan–Aug. Bonded warehouse safety stock recommended.
How do you ensure consistency between the 50% sample and your bulk order?
Batch-level QC + pre-shipment COA. Mogroside V within ±2% of sample. Crystallization controlled for batch consistency.
Will you sign a Quality Agreement specifying 50% grade specifications and QC obligations?
Quality Agreement defines ≥50% Mogroside V spec + crystallization control. Standard for orders > USD 20,000. European industry template.
What supplier quality certifications and audit capabilities do you have for the 50% grade?
ISO 22000, FSSC 22000, HACCP, GMP, FDA reg, Kosher/Halal, Organic. Supports SGS/BV/Intertek + Sedex/Ecovadis. Crystallization process audited.